Library professionals are the "genius bar"
"Today's library professionals are the "genius bar" for everyday users. From school libraries to public libraries, academic library spaces, and more, customers expect library professionals to support their information needs regardless of the format of that information. At a time when content is not reserved to a particular conduit, library professionals must become format-agnostic information experts, providing equitable access to physical material, internet-connected devices, and online content all while helping customers develop the skills needed to take advantage of the educational, economic, and social opportunities associated with technology."
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